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Shipping, Refunds and Taxes

At Landsharkz.ca our mission is:

  • To offer value, quality and outstanding customer service
  • To promote park friendly, environmentally sound geocaching
  • To provide a link between visiting geocachers and the Victoria geocaching community
  • To provide beautifully creative and artistic coins, pins and custom products.

If you have any questions, please contact Helen & Chris at: landsharkz@shaw.ca


Refund Policy

If you receive the wrong product it will be replaced.
If you are not satisfied with the product you purchase from us, we will either offer a replacement or you may return it for a refund.
At the end of the day, we want to ensure you are happy with our products and services.


Shipping

We try to get your on-line order into your hands as soon as we are able. We ship globally, usually three times a week. Once your order is shipped, orders normally arrive within a week or so within North America and about 7 to 10 days to overseas destinations. It is possible that international orders may be delayed at customs… this is rare, but has happened. We take care to label your shipment correctly for quick passage through international borders.

We ship with Canada Post, please look here to see what the delivery standards are.

When you check out please ensure your shipping address is correct for Canada Post. We cannot be responsible if your order does not get to you because you have provided the incorrect address.


Taxes

We are a legitimate business and as such are required to collect sales tax within Canada. We collect:

  • British Columbia – GST/PST
  • Nova Scotia, New Brunswick, and Newfoundland and Labrador – HST
  • The remainder of Canada – GST

Our tax registration numbers are: GST-801855941


Payment

If you make a Paypal or credit card payment to us, you will see our corporate name on your bill… Edley Imagineering Inc.